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2bigthink Terms of Service

Effective date: September 14, 2026
Last updated: September 14, 2026

PLEASE READ THESE TERMS CAREFULLY.

These Terms of Service (the "Terms") are a binding agreement between you ("you," "your," or "User") and 1bigthink LLC, a Delaware limited liability company, doing business as 2bigthink ("2bigthink," "we," "us," or "our") and govern your access to and use of:

  • the Cookie and Tracking Risk Snapshot free scanner (the "Snapshot") and the reports, scorecards, and other outputs it produces;
  • the 2bigthink Privacy Compliance Subscription (the "Subscription") and its features, including Regulatory Relevance Analysis, Cookie Compliance Monitoring, Privacy Policy Compliance, DPA Evaluator, and Bulletins and Updates, together with any reports, redlines, dashboards, and other outputs those features produce;
  • the 2bigthink website at 2bigthink.com and any successor domain, together with all pages, content, forms, and features made available on it (the "Site"); and
  • any related email correspondence, account, or portal interactions (collectively with the Snapshot, the Subscription, and the Site, the "Service").

By accessing, submitting information to, requesting, downloading, purchasing, or otherwise using any part of the Service, you agree to these Terms. If you do not agree, do not use the Service. These Terms replace and supersede any prior standalone Cookie and Tracking Risk Snapshot Terms of Service dated August 25, 2026 for use of the Snapshot after the effective date above; conduct occurring under those prior terms remains governed by them.

Our Privacy Policy is incorporated into these Terms by reference and explains how we handle personal information.

1. Eligibility and account

You represent and warrant that you are at least 18 years old, are legally able to enter into a binding contract, are acting on behalf of a business or other organization (not as a consumer), and are not barred from receiving the Service under the laws of the United States or the jurisdiction from which you access the Service.

For the Subscription, you must register for an account and provide accurate, current, and complete information. At launch the Subscription is single-user; the individual who registers is the account holder and is responsible for all activity under the account. You must keep your credentials confidential, enable any authentication controls we require (including multi-factor authentication), and notify us promptly at [email protected] if you suspect unauthorized access.

You are responsible for ensuring that any colleague or contractor you allow to use the account is bound by terms at least as protective as these Terms and does not use the Service in a way that would breach them.

2. Description of the Service

2.1 Snapshot (free). The Snapshot is a free lead-generation tool. You submit a website URL and limited business-contact information; we perform a technical scan of the target site and deliver a color-coded PDF risk report. The Snapshot is provided free of charge as a courtesy and marketing offering. We may modify, suspend, degrade, rate-limit, restrict access to, or discontinue the Snapshot (in whole or in part), and may add, remove, or change any feature, output, methodology, or component, at any time, for any reason or no reason, with or without notice. We are not obligated to make the Snapshot available, to keep it available, to preserve any output, or to provide support, error correction, or continuation.

2.2 Subscription (paid). The Subscription is a monthly service that bundles the following AI-driven features, each with the cadence, caps, and mechanics stated below or in the checkout flow at purchase:

Feature Cadence Output
Regulatory Relevance Analysis Every 6 months plus on-demand runs Risk-ranked list of privacy regulations applicable to your business, with per-regulation risk scoring
Cookie Compliance Monitoring Monthly scheduled plus on-demand runs Website scan, cookie inventory, consent evaluation, and remediation guidance
Privacy Policy Compliance Monthly scheduled plus on-demand runs Deficiency report plus redlined Word document
DPA Evaluator On-demand, capped per quarter per plan Redlined DPA plus one-page executive risk summary
Bulletins and Updates Monthly scheduled plus event-driven push Short plain-language briefings personalized to your regulatory footprint

Usage caps and overages. The Regulatory Relevance Analysis, Cookie Compliance Monitoring, and Privacy Policy Compliance features are each subject to a cap of three on-demand runs per subscriber per year in addition to their scheduled cadence. The DPA Evaluator is subject to a per-quarter evaluation cap disclosed at checkout for your plan. Runs beyond the applicable cap are billed at the then-current per-run or per-evaluation overage rate posted on the Site or displayed in your account.

Cadence commitments. We target a deliverable every 7 to 10 days across the Subscription features. Cadence is a target, not a service-level guarantee, and may be affected by planned maintenance, force-majeure events, third-party outages, or the availability of your inputs.

Beta and early-access features. From time to time we may make features available on a beta, preview, or early-access basis. Those features may change or be withdrawn at any time and are provided without any additional warranty or service commitment beyond what is stated here.

Changes to the Subscription. We may add, remove, or change Subscription features, caps, cadences, or included capacity from time to time. Where a change materially reduces the core functionality of a paid feature during a billing period, we will use reasonable efforts to notify you in advance. Continued use after a change takes effect constitutes acceptance.

Consent management platforms (out of scope). 2bigthink does not host, replace, or operate a consent management platform. We monitor and audit your existing consent tooling against applicable regulations; you remain responsible for selecting, configuring, and operating your own cookie banner and consent stack.

3. Fees, billing, and refunds

3.1 Fees. Fees, billing cycles, and applicable taxes for the Subscription are disclosed at checkout and in your account. Fees are quoted in U.S. dollars and are exclusive of taxes, which you are responsible for except for taxes on our net income.

3.2 Payment processor. Subscription payments are processed by Stripe, Inc. or another payment processor we designate. By purchasing a Subscription, you authorize the processor to charge your payment method for the initial fee and each recurring fee until you cancel. You agree to keep your payment information current.

3.3 Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current renewal rate unless you cancel before the renewal date through your account or by writing to [email protected]. If we increase renewal fees, we will notify you before the increase takes effect and you may cancel before the change.

3.4 Promotional pricing. Promotional prices (for example, the $99/month Snapshot Founders offer for the first 100 subscribers who convert from the free Snapshot funnel) apply on the terms stated at checkout, are non-transferable, and revert to the then-current standard price on renewal after the promotional period ends unless the offer states otherwise.

3.5 Failed payment. If a charge is declined or reversed, we may suspend or terminate the Subscription and revoke access to Subscription features and outputs. You remain responsible for amounts owed.

3.6 Refunds. Fees are non-refundable except as required by applicable law. We do not prorate refunds for partial billing periods, unused capacity, or downgrades that take effect within a billing period.

3.7 Chargebacks. Initiating a chargeback for a valid charge is a breach of these Terms and grounds for suspension or termination. Contact us first at [email protected] to resolve any billing dispute.

4. Acceptable use

You represent and warrant that (a) you own each website you submit for scanning or analysis, or (b) you have all rights, authorizations, and consents necessary from the site owner and any other applicable party to permit us to scan that site, retrieve its content, and process the information observed. You are solely responsible for obtaining and maintaining those rights and consents.

You agree not to (i) use the Service to scan, analyze, or process any website, document, or data you are not authorized to submit; (ii) use the Service in a manner that violates any applicable law, regulation, contract, court order, or third-party right; (iii) submit content that is unlawful, infringing, deceptive, malicious, or that contains malware; (iv) interfere with, disrupt, overload, reverse engineer, decompile, or attempt to gain unauthorized access to the Service or its underlying systems; (v) resell, sublicense, redistribute, or use the Service or its output on behalf of any third party without our prior written consent; (vi) use the Service to build or train a competing service, model, or dataset; (vii) share your account credentials with any person outside your organization; (viii) circumvent usage caps, rate limits, or authentication controls; or (ix) submit data that you know or reasonably should know includes protected health information, financial account credentials, government-issued identifiers, information about individuals under 16, or other data that would require additional legal protections beyond what these Terms provide.

We may investigate, suspend, or terminate use that we in good faith believe violates this Section 4.

5. No compliance determination; no legal advice

The Service is a technical scan, workflow tool, and educational summary only. It is not a compliance certification, compliance opinion, audit, legal opinion, or legal advice, and it does not create an attorney-client, consulting, or fiduciary relationship of any kind between you and us.

We make NO representation, warranty, or guarantee that (a) your website, application, systems, cookie banner, tracking practices, privacy notices, vendor agreements, or other assets are or will be compliant with the EU General Data Protection Regulation (GDPR), the UK GDPR, the ePrivacy Directive, any US state comprehensive privacy law (including but not limited to the CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA, DPDPA (DE), ICDPA, INCDPA, KCDPA, MODPA, MCDPA (MN), MCDPA (MT), NDPA, NHDPL, NJDPA, OCPA, RIDTPPA, TIPA, TDPSA, FDBR, OCDPA, or any successor or additional state law), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) or provincial equivalents, any sector-specific privacy or data-protection law (including HIPAA, GLBA, FERPA, COPPA, or FCRA), or any other privacy, data protection, marketing, consumer protection, or advertising law of any jurisdiction; (b) the Service will detect, identify, catalog, or accurately describe all cookies, trackers, pixels, SDKs, network calls, third parties, data flows, or other technologies present on your website; (c) the Service will detect all applicable laws, regulations, guidance, enforcement actions, or industry standards that may apply to you or your website; (d) any risk score, rating, category, count, recommendation, redline, or other statement in the output is complete, accurate, current, appropriate for your circumstances, or free from error; or (e) implementing any recommendation contained in the output will bring you into compliance with, or reduce your risk under, any law, regulation, or standard.

Nothing in the Service, in any report, scorecard, executive summary, recommendation, bulletin, redline, or other output produced by the Service, in any communication from us related to the Service, or in these Terms constitutes legal advice, regulatory advice, tax advice, financial advice, or professional advice of any kind. You should consult a qualified attorney licensed in the relevant jurisdiction before making any decision or taking any action based on the Service. You are solely responsible for evaluating the accuracy, completeness, and suitability of any output for your intended use and for your own compliance with applicable law. Reports produced by our AI features are drafts intended for human review; we do not make automated decisions about you that produce legal or similarly significant effects.

6. Your data and permission to use it

6.1 Scope of "Your Data." When you use the Service, you may provide us with information including: URLs of websites to scan; the content of those websites and their subpages; cookies, trackers, and network activity observed at those websites; the text of privacy policies, cookie policies, DPAs, and other documents you upload or submit; your name, business name, email address, telephone number, jurisdiction, industry, questionnaire answers (including about expansion plans, sensitive data, and AI use), and other identifying, business, or contact information you submit through any form, email, chat, or portal; account and configuration data; and any other information you send to us or that we observe in the course of providing the Service (collectively, "Your Data").

6.2 License to us. You grant us a worldwide, royalty-free, fully paid-up, transferable, and sublicensable license to access, collect, store, host, reproduce, modify, adapt, create derivative works from, analyze, benchmark, aggregate, de-identify, and use Your Data solely as needed to: (a) operate, provide, secure, and deliver the Service to you and produce the outputs you request; (b) enforce these Terms, prevent fraud and abuse, and comply with law; (c) create aggregated, anonymized, statistical, or de-identified data sets and use them without restriction, including publishing them and sharing them with third parties, provided that such data sets are not reasonably linkable to you or any identified individual; and (d) improve the Service, our methodologies, templates, playbooks, and other current or future offerings, subject to the restrictions in Section 6.4.

6.3 Snapshot marketing license. In addition to the license in Section 6.2, if you use the free Snapshot you grant us a worldwide, royalty-free license to (i) contact you about the Service, your Snapshot output, and follow-up offerings; and (ii) reference or display Snapshot findings, screenshots, and quotes in marketing, sales, thought-leadership, and educational content in a manner that does not identify you or your organization by name without your prior consent.

6.4 AI models and confidentiality. We do not use Your Data to train third-party general-purpose AI models. We use large-language-model providers to generate outputs on your behalf; those providers are contractually restricted from using your inputs to train their public models. Where we use Your Data to improve our own service under Section 6.2(d), we do so in de-identified or aggregated form.

6.5 Prohibited data. The Service is not intended for and should not be used to submit special categories of personal data (as defined by Article 9 GDPR), protected health information, government-issued identifiers, financial account numbers or credentials, information about individuals under 16, or any other data that would require additional legal protections beyond what these Terms provide. If you submit such data anyway (for example, because it is present in a document you upload for DPA evaluation), you represent that you have the legal basis to do so and we will process it only to provide the requested output.

6.6 Your representations and warranties. You represent and warrant that you have all rights, authorizations, and consents necessary to grant the licenses above and to permit our use of Your Data as described. You will not submit to the Service any information that you are not entitled to disclose or license to us on these terms.

6.7 Data export and deletion. During the term of a Subscription, you may export your generated reports and outputs from the account. On termination, we will retain and delete Your Data in accordance with the retention periods stated in our Privacy Policy. You may request deletion of specific personal information by writing to [email protected].

6.8 Security. We maintain administrative, technical, and physical safeguards designed to protect Your Data, including transport encryption, encryption at rest, multi-factor authentication for administrative access, and vendor due diligence. No system is completely secure. You are responsible for keeping your credentials, endpoints, and networks secure.

7. Intellectual property

7.1 Our IP. As between you and us, we and our licensors own all right, title, and interest in and to the Service, our methodologies, software, scoring rubrics, templates, report formats, house-style design, prompts, workflows, and all other materials we make available through the Service, and all intellectual property rights in them. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Service and to use each specific report or output produced for you internally within your organization for your own compliance and operational purposes. You may not copy, resell, redistribute, publicly display, or publicly perform the report or output, in whole or in substantial part, or remove any 2bigthink or 1bigthink branding, notice, or attribution, without our prior written consent. "2bigthink," "1bigthink," the 2bigthink and 1bigthink logos, "Cookie and Tracking Risk Snapshot," "Privacy Compliance Subscription," and related marks are our trademarks; you may not use them without our prior written consent.

7.2 Feedback. If you send us suggestions, ideas, or feedback about the Service, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use that feedback for any purpose without obligation to you.

8. Third-party sites, services, and content

The Service scans and analyzes websites, documents, and other resources controlled by third parties, and integrates with third-party services (for example, Stripe for billing, Google Analytics on our own Site, Cloudflare for hosting, and AI-model providers for inference). We do not own, operate, control, or endorse those third-party sites, services, or content, and we are not responsible for them. Any interaction you have with a third party in connection with the Service is between you and that third party, and we have no liability for it. Third-party services may be subject to their own terms and privacy notices.

9. Communications and marketing

By using the Service, you consent to receive communications from us, including transactional communications relating to the Service and its output, and marketing and promotional communications relating to our current and future offerings. Marketing emails will include an unsubscribe option; unsubscribing from marketing does not stop transactional messages that are necessary to deliver the Service. Where consent is required by applicable law for a specific channel or content, we will obtain that consent before sending that communication.

10. Disclaimers; "As Is" and "As Available"

THE SERVICE, ALL OUTPUT, ALL RECOMMENDATIONS, ALL COMMUNICATIONS, AND ALL OTHER ITEMS PROVIDED BY US ARE MADE AVAILABLE ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR AFFILIATES (INCLUDING 1BIGTHINK), AND OUR AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SUPPLIERS (COLLECTIVELY, THE "2BIGTHINK PARTIES") EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.

WITHOUT LIMITING THE FOREGOING, THE 2BIGTHINK PARTIES MAKE NO WARRANTY OR GUARANTEE THAT: (A) THE SERVICE OR ANY OUTPUT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, TIMELY, ACCURATE, COMPLETE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) DEFECTS WILL BE CORRECTED; (C) THE SERVICE OR ITS SYSTEMS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (D) ANY OUTPUT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR (E) THE SERVICE OR ANY OUTPUT WILL CAUSE OR RESULT IN COMPLIANCE WITH, OR REDUCE ANY RISK UNDER, ANY LAW, REGULATION, OR STANDARD. YOU USE THE SERVICE AND ANY OUTPUT ENTIRELY AT YOUR OWN RISK.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ANY 2BIGTHINK PARTY BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITIES, DATA, OR USE, IN EACH CASE ARISING OUT OF OR RELATING TO THE SERVICE, ANY OUTPUT, THESE TERMS, OR YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE 2BIGTHINK PARTIES ARISING OUT OF OR RELATING TO THE SERVICE, ANY OUTPUT, OR THESE TERMS WILL NOT EXCEED, IN THE AGGREGATE:

(A) FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE FREE SNAPSHOT ALONE, ONE HUNDRED U.S. DOLLARS (US $100);

(B) FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE PAID SUBSCRIPTION, THE AMOUNTS YOU ACTUALLY PAID TO US FOR THE SUBSCRIPTION IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE FIRST SUCH CLAIM; AND

(C) FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO BOTH THE SNAPSHOT AND THE SUBSCRIPTION, THE SUM OF THE AMOUNTS IN (A) AND (B).

THE CAPS IN (A), (B), AND (C) ARE CUMULATIVE ACROSS ALL CLAIMS, CAUSES OF ACTION, AND EVENTS AND ARE NOT RESET BY MULTIPLE CLAIMS OR CLAIMANTS. MULTIPLE CLAIMS DO NOT EXPAND THE APPLICABLE CAP.

YOU ACKNOWLEDGE THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN AND THAT WE WOULD NOT BE ABLE TO PROVIDE THE SERVICE ON THESE TERMS WITHOUT THEM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THOSE JURISDICTIONS THE ABOVE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You will defend, indemnify, and hold harmless the 2bigthink Parties from and against any and all claims, demands, actions, investigations, losses, damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and expert fees) arising out of or relating to (a) your use of the Service or any output; (b) Your Data or any content you submit to the Service; (c) your violation of these Terms; (d) your violation of any law, regulation, contract, or third-party right, including any right of any website owner, operator, user, or data subject; or (e) any claim that your submission of a website, document, or other content to the Service was unauthorized. We may, at our option, assume exclusive control of the defense and settlement of any claim subject to indemnification, in which case you will cooperate with us as we reasonably request.

13. Privacy

Our handling of information collected through the Service is described in Section 6 above and in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you acknowledge those practices. If you are located in a jurisdiction that grants you specific privacy rights (for example, the right to access, correct, delete, port, or object to the processing of your personal information under EU GDPR, UK GDPR, PIPEDA, or a US state comprehensive privacy law), you may exercise those rights as described in the Privacy Policy or by contacting us at [email protected] or [email protected].

14. Term and termination

These Terms apply from the moment you first access the Service and continue until terminated. You may stop using the Snapshot at any time. You may cancel a Subscription through your account or by writing to [email protected]; cancellation takes effect at the end of the current billing period and prior charges are non-refundable except as required by law.

We may suspend or terminate your access to any part of the Service, and any license granted to you under these Terms, at any time, for any reason or no reason, with or without notice, including for breach of these Terms, non-payment, suspected fraud or abuse, or a legal or regulatory requirement.

Upon termination or expiration, your right to access and use the Service ends. Sections 5, 6, 7, 8, 10, 11, 12, 13, 14, 15, and 16 will survive termination.

15. Governing law, venue, and dispute resolution

15.1 Governing law. These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of Maryland, U.S.A., without regard to its conflict-of-laws principles and excluding the U.N. Convention on Contracts for the International Sale of Goods.

15.2 Venue. Subject to Section 15.3, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Montgomery County, Maryland for any dispute arising out of or relating to the Service or these Terms, and you waive any objection to personal jurisdiction or venue in those courts.

15.3 Informal resolution. Before filing any claim, you agree first to contact us at [email protected] and to attempt in good faith to resolve the dispute informally for a period of at least sixty (60) days. If the dispute cannot be resolved during that period, either party may pursue relief in the courts identified in Section 15.2.

15.4 Jury and class-action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS; ANY CLAIM MUST BE BROUGHT IN YOUR OR OUR INDIVIDUAL CAPACITY.

16. General

Entire agreement. These Terms, together with the Privacy Policy and any order form, checkout terms, or written agreement expressly incorporating these Terms, are the entire agreement between you and us with respect to the Service and supersede all prior or contemporaneous understandings on that subject, including the standalone Cookie and Tracking Risk Snapshot Terms of Service dated August 25, 2026 for use of the Snapshot after the effective date of these Terms.

Order of precedence. If there is a conflict between these Terms and a written agreement signed by both parties expressly identifying itself as controlling, that written agreement controls for the matters it addresses.

Changes. We may update these Terms at any time by posting the revised Terms on the Site or otherwise making them available. For material changes affecting the paid Subscription, we will use reasonable efforts to notify subscribers by email or in-account notice before the change takes effect. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent; any attempted assignment in violation of this provision is void. We may assign these Terms freely, including in connection with a merger, acquisition, financing, reorganization, or sale of assets.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision is not a waiver of that provision or of any other provision.

Independent contractors. No agency, partnership, joint venture, employment, or fiduciary relationship is created by these Terms.

Force majeure. We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government action, internet or telecommunications failure, third-party service outage, or pandemic.

Notices. We may give you notice by email to the address associated with your account, by posting on the Site, or through the Service. You may give us notice at the address in Section 17.

U.S. government users. If you are a U.S. federal, state, or local government entity, additional restrictions on the Service and on your rights may apply; contact us before use.

Export and sanctions. You represent that you are not located in, and are not a national or resident of, any country or on any list subject to U.S. or other applicable export or sanctions restrictions that would prohibit your use of the Service.

17. Contact

Questions about these Terms or the Service should be sent to:

2bigthink (a d/b/a of 1bigthink LLC, a Delaware limited liability company)
Email: [email protected] or [email protected]
Contact form: 1bigthink.com/contact
Website: 2bigthink.com

© 2026 1bigthink LLC. All rights reserved. "2bigthink" is a trademark of 1bigthink LLC.

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